Customization, Development & Integrations

Development

If you have additional needs that NetSuite or Acumatica out-the-box can’t support don’t worry – we’ve got you covered. We have certified ERP developers on staff that can help you build additional tools within NetSuite and Acumatica. So when we say we are providing you with a tailored solution for your business needs – we mean it.

Integration

Our goal is to make sure that you have a long-term, sustainable solution that fits your business needs. That means that we will take a wholistic approach to all of your business operations and help you integrate your existing platforms where appropriate, or provide suggestions of other leading-industry tools that will help you streamline your day-to-day operations and take your business to the next level.

5 Gates of Success

At Concentrus, your success is our success. We want to make sure you have a sustainable, long-term solution so that you can get the most out of your ERP investment. We do this by practicing active listening to ensure that we understand all your business challenges before recommending a solution so that we can help you overcome your existing business challenges and future-proof your organization.

To do this, we’ve created 5 gates of success to ensure that you have all the tools you need to run your business and accelerate growth. The gates of success for our ERP customization methodology are a series of client touch points that were carefully chosen by the Concentrus team to ensure that we are on the same page as our customers.

Alignment

We take the time to understand your business, industry and processes. We get clear on your current business challenges, drivers, goals, and define what success looks like to you.

Requirements Approval

Our team provides a detailed summary of your requirements and the proposed solution. The purpose of reiterating this with you is to ensure we are aligned with your vision.

User Interface Approval

Here, we show the client what the result will look like. The client gets to test the interface to make sure it is what they envisioned and that they feel comfortable with the user experience.

Design Approval

At this point, our team shows you the back end to ensure the design will bring forth the desired results and performance. This ensures that your issue is fixed without creating another problem.

User Acceptance Test

During our final client touch point, we provide you and your team with the ability to test drive the solution. During this phase, we will ensure that both and your team are comfortable with the solution and train the team to ensure a successful launch.

What happens in between the Client Touch Points?

Between each client touch point, our team is actively working towards your success. From developing a project plan to creating your UI, to working on your ERP customizations and more, our team works hard to make sure you stay focused on your goals without getting distracted by all the tasks associated with the implementation. The Concentrus team does all the back-end steps to ensure that you have the systems, processes, and training you need to get the most out of your ERP investment.

Consolidating data from various countries with each running different finance systems was quite time consuming; it took two to three days a month to bring all the data together and present current figures. With Concentrus’s assistance NetSuite has made that financial consolidation problem go away, now it barely takes half an hour.
Vincent Huang, President

Want to know more about Concentrus?

Click the button to learn more about what drives our customization and implementation methodologies.

Our values - Honesty, Humility, Collaboration, and Innovation- define who we are. They drive us to deliver world-class solutions that are results-driven and mutually profitable to both our clients and our team. We are a complete NetSuite and Acumatica solutions provider. That means that we provide implementation, customization, integration, support, and training and help our clients get sustainable, long-term solutions to meet their business needs.

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