Implementation Methodology

At Concentrus, your success is our success. We want to make sure you get the most out of your investment, and that starts with a successful implementation. We practice active listening to ensure that we understand all your business challenges before recommending a solution so that we can help you overcome your existing business challenges and future-proof your organization.

To do this, we’ve created 5 gates of success to provide a sustainable, long-term solution for all our clients. The gates of success are a series of client touch points that was carefully chosen by the Concentrus team to ensure that we are on the same page as our customers.

5 Gates of Success


We take the time to understand your business, industry and processes. We get clear on your current business challenges, drivers, goals, and define what success looks like to you.

Solution Roadmap

We present a mutual plan to overcome your existing challenges and provide you with a sustainable, long-term solution. This step focuses on configuration, data migration/validation, the user interface, preparing for change and most importantly creating a pilot environment.

User Experience

At this point, we present the solution we’ve built for your company. We realign with your team to ensure that the solution will make it easy for users to compete their tasks through work flows, customizations, training and additional configuration.

Organizational Readiness

This is where we get your organization ready to adopt the solution. This may mean change management, additional training, verifying data, etc.

Go Live

Your solution is ready to go! But, we do not stop at deployment. We also monitor and provide real-time support to ensure that you are getting the most out of your ERP investment.

With Cloud-based ERP, you can:

Access company data anytime, anywhere, on any device

Make rapid decisions based on accurate, real-time business intelligence
Comply with strict regulations based on geography, industry, and more
Access financial, operational, and sales KPIs from your dashboard
Compare and analyze data over time
Streamline accounts payable (AP), accounts receivable (AR), factory, performance & reliability (FP&R), revenue recognition, and more

What happens in between the Client Touch Points?

Between each client touch point, our team is actively working towards your success. From developing a project plan, to creating your UI, to working on your NetSuite and Acumatica customizations and more, our team works hard to make sure you stay focused on your goals without getting distracted all the tasks associated to the implementation.

The Concentrus team does all the back-end steps to ensure that you have the systems, processes, and training you need to get the most out of your ERP investment.

We had been contemplating implementing a new ERP system to streamline our business efforts. After reviewing several of the leading programs and settling on NetSuite, we were referred to Concentrus to help facilitate the conversion. It was the best decision in our process! Concentrus guided us throughout all the intricate decisions and steps related to the conversion and meeting our “Go Live” date, and went above and beyond with their excellent communication and knowledge. If we hadn’t engaged Concentrus, we would be struggling to this day! If we had to do it all over again, we would absolutely work with the Concentrus team.
Janna McKhann, Owner

With Concentrus, you won’t deal with a sales representative, but rather a team that has implemented and rescued numerous ERP systems. Our ERP Certified Consultants can help.

Our values - Honesty, Humility, Collaboration, and Innovation- define who we are. They drive us to deliver world-class solutions that are results-driven and mutually profitable to both our clients and our team. We are a complete NetSuite and Acumatica solutions provider. That means that we provide implementation, customization, integration, support, and training and help our clients get sustainable, long-term solutions to meet their business needs.